Dolly and Dimples TM
Our Policies
We hope you enjoy your shopping experience as much as we enjoy creating these collections. Thank you for visiting our site! Be sure to visit again soon to view new products.


PAYMENT
We accept online payment using credit cards in a secure server environment for your protection. We currently accept Visa and MasterCard on all orders placed within the United States. We also accept orders placed over the telephone, email, and fax.

For our international orders, prices will indlude US sales tax. On our overseas orders, any customs or import duties levied once the package reaches your country will be your sole responsibility. You also have the option to place your order and pay by personal check or money order. When ordering by check or money order, please make payment out to "Dolly and Dimples with Lady Gouldian Designs LLC." Your order will be shipped when the money order/personal check is received and approved by our bank.

Contact Information:

Dimples
6 Knollcrest Drive
Cincinnati, Ohio 45237 USA

Phone: 1-513-533-4333

Fax: 1-513-533-0777
Email: info@dollyanddimples.com

SHIPPING (United States)
We ship by UPS mail. UPS usually arrives within two to three business days once the order is shipped within the U.S. Shipping rates are as follows:

Purchase orders totaling:
$1.00 - $50.00 - Shipping Rate is $9.95
$51.00 - $100.00 - Shipping Rate is $12.95

Rates will continue at a rate of $3.00 increments per every $50.00 of merchandise total. Express shipment is also available if you need your order in a hurry. The charges for overnight shipping will depend upon the location. Minimum charge for overnight shipping is estimated at $16.25. If your order is placed during a holiday or on the weekend, shipment will be made for the next business day.

SHIPPING (International Orders)
International orders will be shipped using a flat rate of $30 per shipment for all products, with the exception of the Floor Time SeatsTM. Due to their weight, these products will be shipped as noted in their product descriptions in the shopping cart (Floor Time SeatsTM - Internationally Shipped).

RETURNS
We hope that you will be delighted with your purchase! All sales are final. Returning of damaged goods will be accepted at the time of delivery with a 15% restocking fee.

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